Fylix ChatCommerce is a smart, FAQ-based chatbot solution that enables businesses to sell products directly through chat on social media platforms. Designed to automate customer support and streamline sales, Fylix allows users to browse, ask questions, and complete purchases all within a single chat window. It integrates seamlessly with multiple platforms, including WhatsApp, Facebook Messenger, and Instagram, making it easy for businesses to engage customers wherever they are most active. With built-in multilingual support, Fylix ensures smooth, personalized interactions across different languages, helping brands connect with wider audiences and boost customer satisfaction. All major payment gateways are fully integrated, allowing customers to make secure transactions without ever leaving the chat. Whether you’re an SME or an established brand, Fylix offers a scalable, user-friendly way to turn conversations into conversions.
Fylix enables customers to browse and purchase products directly within chat, with fully integrated payment gateways. This removes friction from the buying process and helps businesses close sales faster, all within platforms like WhatsApp, Instagram, and Messenger.
Fylix is designed specifically with Malaysian businesses in mind, offering native support for Bahasa Malaysia and English. This makes it more accessible for local users while helping SMEs engage a broader, multilingual audience effectively and professionally.
Fylix comes with a built-in, customizable FAQ engine that automates answers to common customer questions. This reduces support workload and ensures customers receive instant, accurate responses any time of day improving satisfaction and trust.
Fylix provides real-time product performance analytics and basic inventory tracking, helping sellers optimize their offerings and make data-driven decisions.