SmartMobility+ is a Malaysia-built smart mobility platform that helps councils, transit agencies, campuses and industrial parks run safer, more reliable transport services. It consolidates live vehicle tracking, predictive ETAs, route optimization, incident alerts and passenger information into a single cloud dashboard paired with a driver app and an optional on-board IoT gateway. Operators gain end-to-end fleet visibility, rule-based notifications and clear analytics to reduce waiting times, improve on-time performance and lower operating costs. Passengers receive accurate arrival times and service alerts via web/app, encouraging a shift from private cars to shared modes. Engineered for local requirements, SmartMobility+ supports data residency and PDPA compliance, offers a bilingual (BM/EN) interface and integrates with Malaysian payment rails and municipal GIS. Its modular architecture lets adopters start with fixed routes, school services, on-demand shuttles or event mobility, then scale to multimodal operations. Edge-assisted telemetry keeps ETAs reliable in low-connectivity areas, while secure, documented APIs simplify integration with city data lakes and existing dispatch systems. Developed and supported by Karuna (Sarawak) Enterprise Sdn Bhd, SmartMobility+ enables rapid pilots using existing IoT devices or low-cost telematics, delivering measurable KPIs and a pragmatic pathway to digital, citizen-centered mobility.
Data residency options, Malay/English UI, local payment rails, and municipal GIS alignment reduce procurement friction and compliance risk for government-linked deployments.
Edge smoothing plus cloud models maintain ETA reliability even with intermittent GPS/cellular coverage, improving rider trust and dispatch decisions.
Start with driver phones and scale to IoT gateways. Rapid pilot activation lowers capex and speeds time-to-value for smaller councils and campuses.
Standards-oriented REST/GraphQL and webhooks cut vendor lock-in and ease linking to ticketing, CRM, data lakes, and analytics stacks.
Headway/OTP dashboards, incident workflows, and replay help controllers correct bunching, manage disruptions, and evidence performance to stakeholders.