OPTIMO - INTELLIGENT WORKFLOW ENGINE

Teknologi Maklumat (IT) dan Penyumberan Luar Proses Perniagaan (BPO) QUANTUM INNO CREAT SDN BHD

Pengenalan

OPTIMO is a Production-Ready Intelligent Workflow Engine that enables enterprises and government agencies to automate complex approval processes, case management, and multi-stage workflows without custom coding.

Key Features:
- Multi-Stage Workflow Automation with tiered approvals and conditional logic through JSON configuration
- Intelligent Scoring Engine with weighted multi-criteria evaluation and eligibility bands
- White-Label Ready with complete branding customization including logos, colors, and email templates
- Enterprise Security featuring CSRF protection, rate limiting, CSP headers, HSTS, and comprehensive audit logging (VAPT-certified with "GOOD" rating)
- Dual-Portal Architecture with separate User Portal for applicants and Staff Portal for administrators
- Real-Time SLA Tracking with automated deadline notifications
- Complete Fork Isolation ensuring each deployment has its own database, secrets, and branding

Benefits:
- Reduces manual processing time by up to 80%
- Eliminates paper-based workflows
- Ensures compliance through comprehensive audit trails
- Enables consistent decision-making through rule-based scoring
- Zero vendor lock-in with complete data sovereignty

Target Audience:
Government agencies requiring permit, grant, or application processing; enterprises needing HR workflows, procurement approvals, and compliance management; educational institutions handling admissions and scholarship applications; healthcare organizations managing patient referrals and authorization processes.

Pensijilan

MySTI Logo
Diperakui MySTI
STI202601902

Harga Anggaran

RM 350,000.00

Nombor Pendaftaran SSM 1311678M
Nombor ePerolehan eP-1008I0G1F

Nilai Tambahan

One Architecture, Infinite Use Cases

OPTIMO's configuration-driven design enables deployment across HR, grants, education, healthcare, permits, and any approval workflow without writing custom code. Organizations define complete workflows to us and we configure to their needs, eliminating expensive development cycles for each new use case and reducing time-to-deployment from months to week.

Complete Fork Isolation Model

Unlike SaaS platforms where clients share infrastructure, each OPTIMO deployment operates as a completely independent system with its own database, secrets, branding, and admin accounts. This ensures data sovereignty, regulatory compliance, and zero risk of cross-tenant data leakage while enabling unlimited customization per deployment.

Enterprise-Grade Security (VAPT Certified)

OPTIMO has passed external Vulnerability Assessment and Penetration Testing with a "GOOD" rating by Condition Zebra. Built-in security includes CSRF protection, rate limiting, Content Security Policy with nonces, HSTS, comprehensive audit logging, secure session management, and input sanitization meeting enterprise and government standards.

White-Label Ready Platform

Complete branding customization including company logos, color schemes, email templates, and portal titles. Each deployment can be fully branded as the client's own solution, making OPTIMO ideal for resellers, system integrators, and enterprises requiring branded internal solutions without visible third-party branding.

Malaysian-Developed with Local Support

Developed entirely in Malaysia by Quantum Inno Creat Sdn Bhd, OPTIMO offers local technical support, compliance with Malaysian data residency requirements, and understanding of local government and enterprise procurement processes. Full IP ownership remains with QIC, ensuring long-term product commitment and development roadmap control.

QUANTUM INNO CREAT SDN BHD

Location A-09-15 Tower A Pinnacle Petaling Jaya, Jalan Utara C, 46000 Petaling Jaya, Selangor, Malaysia