ERP System for Retail Chain Stores with Loan Businesses

Information Technology (IT) and Business Process Outsourcing (BPO) Operion Ecommerce & Software Sdn Bhd

About

Key Features:
- End-to-End ERP Integration: Covers Sales, CRM, Inventory, Logistics, Delivery, Payment, Loan Tracking, Customer Service, Referral Incentive, and Accounting (with live P&L dashboard).
- User Permission Control: Different departments see only their relevant pages and buttons — reduces operational error and enforces internal controls.
- Onboarding-Friendly Interface: Designed for staff with limited education; users can learn the system by following on-screen instructions, reducing training time and errors.
- Loan Management Module: Uniquely supports retail businesses that offer in-house financing to customers.

Benefits:
- Centralized data eliminates duplication, inconsistency, and slow access issues.
- Live dashboards and profit/loss tracking enable faster, more confident decision-making.
- Significant reduction in operational overhead and miscommunication across departments.
- Enhanced security through robust access control and user segmentation.

Target Audience:
- Retail businesses with multiple branches (especially 10+ locations)
- Businesses with over 100 employees and growing complexity
- Companies offering loan-based product sales (e.g., motorcycle dealers, car dealers, driving schools)
- Companies outgrowing Excel or Google Cloud but not yet ready for high-cost ERP solutions like SAP

Certification

MySTI Logo
MySTI Certified
STI202501327

Indicative Price

RM 50,000.00

SSM Registration Number 201401020636
ePerolehan Number eP-0702I00KT

Unique Selling Proposition

Ease of Use for Non-Tech Staff

The system was designed so that even staff with minimal education can operate it efficiently. Onboarding is as simple as following screen instructions, reducing training time and error rates dramatically.

Full-Chain Integration

Unlike POS systems or partial ERPs, this solution integrates the full chain — from initial sale to final account reporting — including customer loans and P&L tracking.

Strict Access Control

Department-specific pages and buttons ensure each team only sees and does what they’re allowed to, preventing data mishandling and increasing accountability.

Operion Ecommerce & Software Sdn Bhd

Location 7323, 2Nd Floor, Jalan Raja Uda, 12300 Butterworth, Pulau Pinang., 12300 Butterworth, Pulau Pinang, Malaysia