Company & Product Background
ELIX Solution Sdn Bhd, a leading software development and technology service provider, developed the Sistem Penguatkuasaan Bersepadu (SPKB) – a comprehensive enforcement and compound management solution tailored for Malaysian municipalities. SPKB streamlines enforcement operations from compound issuance to prosecution processes, fully aligned with relevant local laws and regulations. Continuously updated to meet technological advancements, SPKB empowers municipalities with an efficient, automated, and integrated enforcement platform.

Project Objectives

• Digitalize operations to improve efficiency and promote an environmentally friendly approach

• Increase municipal enforcement efficiency and compound collections

• Promote contactless transactions and tasks for the “new normal”

• Educate citizens to be ready for smart city implementation through enforcement solutions

• Develop a command centre with features for enforcement and emergency response, supported by data analytics

Challenges & Solutions
Municipalities faced the challenge of outdated and fragmented enforcement systems, resulting in inefficiencies, delayed operations, and potential fraud. A fully integrated system – encompassing licenses, permits, vehicle registration, planning, and financial operations – was essential for smooth and transparent enforcement workflows.

ELIX Solution Sdn Bhd addressed this by developing SPKB as a Software-as-a-Service (SaaS) platform, accessible via web and mobile applications. The system includes:

• Functional applications supporting end-to-end enforcement operations

• User control for authorized operations

• Real-time data transfer to back-end systems

• Automated data processing and reporting

• Asset management and audit controls

• API-ready integration with other internal and external systems

• Smart automation to prevent process errors and reduce fraud
  
  

SPKB is complemented by cost-effective rental devices, including handhelds, body-worn cameras, and drones, ensuring that municipalities have the tools necessary for modern enforcement operations.

Impact & Achievements
Since implementation, SPKB has delivered measurable success for municipalities:

• Revenue Growth: Compound revenue doubled, from RM 1,233,890 to RM 2,460,500 after SPKB implementation.
  Efficient Investment: For Majlis Perbandaran Kuala Selangor (MPKS), a contract priced at RM 402,694/year resulted in RM 610,655 collected within just five months (Jan–May 2024).

• Fraud & Corruption Prevention: Automated data logging ensures transparency and reduces the risk of fraud and corruption in enforcement operations.
  
  

By integrating operations, automating processes, and providing real-time insights, SPKB has transformed municipal enforcement into a smart, efficient, and revenue-generating operation.

Conclusion
SPKB exemplifies how MySTI-certified solutions drive operational excellence, revenue growth, and transparency for Malaysian municipalities. ELIX Solution Sdn Bhd continues to innovate, supporting local authorities in achieving smarter and more accountable enforcement operations.